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Testimonials
Charlottesville Carrier Factory Authorized Dealer
For over 35 years, Blue Ridge Services has built our reputation on the quality of service we have provided our customers. We can handle all your air conditioning, HVAC replacements, and heating needs, be it residential or commercial. We offer repairs on all brands.
Customer Testimonials About Their HVAC Service
We chose Blue Ridge Services among seven companies because their estimate was the lowest and because their sales representative Randy Carter sounded very professional and knowledgeable. He was very patient to listen to our wishes, and to explain all our questions. He advised us what would be the best for us in order to provide us with a thermal comfort. They replaced our heat pump and the whole duct system.
In addition, they placed vents and ducts in both bathrooms and built a new return duct in a closet. The job they did in the closet was amazing! Using very little space they built a large return, and put back the shelf and hanging rod afterwards, as they had never been touched. And when we came home from work, we could not tell somebody had been working in the house, so clean they left the area every day. It took them only three days to do the entire job.
Blue Ridge workers, besides been professionals, are very nice and friendly people, always smiling and taking their time to talk to us. In summary, we would highly recommend Blue Ridge Services because of their prices, their professionalism and their friendship!
In addition, they placed vents and ducts in both bathrooms and built a new return duct in a closet. The job they did in the closet was amazing! Using very little space they built a large return, and put back the shelf and hanging rod afterwards, as they had never been touched. And when we came home from work, we could not tell somebody had been working in the house, so clean they left the area every day. It took them only three days to do the entire job.
Blue Ridge workers, besides been professionals, are very nice and friendly people, always smiling and taking their time to talk to us. In summary, we would highly recommend Blue Ridge Services because of their prices, their professionalism and their friendship!
- Ana Maria C. and Alex M.
Dear Randy,
I am writing to express what a pleasure it has been over the past two years to work with you and your company, Blue Ridge Services.
From the moment I met you, I felt completely comfortable with your level of expertise, professionalism and engagement. Finally, I met someone I could trust with our home's heating and cooling systems! You were able to analyze our HVAC needs and promptly installed the highest quality system that has made us very happy. And during the entire process, you kept us educated, informed and comfortable with what was happening.
I really appreciated how much you cared about making us satisfied as customers, and loved how you were always available on your cell phone if we needed anything. You approached the speed of lightning in your response time and impressed us greatly! No problem was too great and you always got right on it.
We have had you upgrade the HVAC on our home, farm house, and two rental properties, and even my husband (who as an architect can be hard to please) was thrilled.
Thank you for the excellent job you have done and the fun we have had with you along the way. You are the best!
Sincerely,
Michelle McDonough
I am writing to express what a pleasure it has been over the past two years to work with you and your company, Blue Ridge Services.
From the moment I met you, I felt completely comfortable with your level of expertise, professionalism and engagement. Finally, I met someone I could trust with our home's heating and cooling systems! You were able to analyze our HVAC needs and promptly installed the highest quality system that has made us very happy. And during the entire process, you kept us educated, informed and comfortable with what was happening.
I really appreciated how much you cared about making us satisfied as customers, and loved how you were always available on your cell phone if we needed anything. You approached the speed of lightning in your response time and impressed us greatly! No problem was too great and you always got right on it.
We have had you upgrade the HVAC on our home, farm house, and two rental properties, and even my husband (who as an architect can be hard to please) was thrilled.
Thank you for the excellent job you have done and the fun we have had with you along the way. You are the best!
Sincerely,
Michelle McDonough
Dear Randy,
Please accept my thanks and gratitude to you and all the service technicians who were involved in my recent purchase and the installation of the Carrier Heat Pump System. It began with your receptionist on my first call to you and continued as I saw the competence and professionalism of everyone I have encountered. Your price was competitive, the information provided was thorough and easily understood, and the installation and cleanup were as promised when I signed the contract. As I told you, my only complaint so far is that the system is so quiet that I have to listen carefully to ensure that it is still operating. Please convey my personal thanks and admiration to all of those involved in servicing my needs. Please also convey my thanks and admiration to Mr. Thomas L. Beasley for the selection, hiring, and training of the employees of Blue Ridge Services with whom I have had the pleasure of meeting.
Sincerely,
Jack Murphy
Please accept my thanks and gratitude to you and all the service technicians who were involved in my recent purchase and the installation of the Carrier Heat Pump System. It began with your receptionist on my first call to you and continued as I saw the competence and professionalism of everyone I have encountered. Your price was competitive, the information provided was thorough and easily understood, and the installation and cleanup were as promised when I signed the contract. As I told you, my only complaint so far is that the system is so quiet that I have to listen carefully to ensure that it is still operating. Please convey my personal thanks and admiration to all of those involved in servicing my needs. Please also convey my thanks and admiration to Mr. Thomas L. Beasley for the selection, hiring, and training of the employees of Blue Ridge Services with whom I have had the pleasure of meeting.
Sincerely,
Jack Murphy
After issues with another company, I used Blue Ridge Services when my AC was freezing up leaving my house heating up. They were able to get onsite quickly, diagnosed and fixed the issue quickly, and showed me all the other things that should have been inspected by the previous company but wasn't. Not only do I have better running A/C now, but I can plan for maintenance in the future. Refreshing to have pro's that aren't about over charging while under-delivering and help with planning for the future.
- Ray Andress
Can't say enough good things about Randy and Blue Ridge Services. They've gone above and beyond several times and been prompt and pleasant from the first interaction. Highly recommend.
- Justin Goodman
Why Choose a Factory Authorized Dealer?
Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. The Carrier Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement. Less than five percent of heating and cooling professionals in the country receive this distinction. We recognize that how you ultimately feel in your home and about Carrier brand equipment has a lot to do with the performance of the dealer representing it.
We are so confident that you will be comfortable not only with your Carrier heating and cooling products, but with your Carrier Factory Authorized Dealer that we back it up in writing with a 100 percent satisfaction guarantee. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the highest levels of service.
Factory Authorized Dealers are also required to meet rigorous standards of customer satisfaction. These standards require that each Carrier Factory Authorized Dealer maintains an exceptionally high level of customer satisfaction based on customer satisfaction surveys filled out after in-home visits. This ensures that if your dealer is a Carrier Factory Authorized Dealer, you can be comfortable knowing that they are there to make your experience as pleasant as possible.
Only the most loyal of Carrier Dealers have the opportunity to become a Carrier Factory Authorized Dealer. This loyalty translates into experience. By offering Carrier products almost exclusively, these dealers have become experts on these systems, offering you the best service available. You can also rest assured that all Carrier Factory Authorized Dealers meet strict guidelines for insurance requirements, liability coverage, EPA certifications, warranties, product training and installation and repair procedures. These truly are the Carrier Experts you can turn to.
With a Carrier Factory Authorized Dealer you have the opportunity to work with a technician who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air conditioning and refrigeration industry and is the only test supported by the entire industry. This means that our Factory Authorized Dealers are certified to do the job right.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny for their technical expertise and their business practices earn the Carrier Factory Authorized Dealer distinction. For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose a Carrier Factory Authorized Dealer, where your satisfaction is 100 percent guaranteed.
We are so confident that you will be comfortable not only with your Carrier heating and cooling products, but with your Carrier Factory Authorized Dealer that we back it up in writing with a 100 percent satisfaction guarantee. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the highest levels of service.
Factory Authorized Dealers are also required to meet rigorous standards of customer satisfaction. These standards require that each Carrier Factory Authorized Dealer maintains an exceptionally high level of customer satisfaction based on customer satisfaction surveys filled out after in-home visits. This ensures that if your dealer is a Carrier Factory Authorized Dealer, you can be comfortable knowing that they are there to make your experience as pleasant as possible.
Only the most loyal of Carrier Dealers have the opportunity to become a Carrier Factory Authorized Dealer. This loyalty translates into experience. By offering Carrier products almost exclusively, these dealers have become experts on these systems, offering you the best service available. You can also rest assured that all Carrier Factory Authorized Dealers meet strict guidelines for insurance requirements, liability coverage, EPA certifications, warranties, product training and installation and repair procedures. These truly are the Carrier Experts you can turn to.
With a Carrier Factory Authorized Dealer you have the opportunity to work with a technician who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air conditioning and refrigeration industry and is the only test supported by the entire industry. This means that our Factory Authorized Dealers are certified to do the job right.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny for their technical expertise and their business practices earn the Carrier Factory Authorized Dealer distinction. For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose a Carrier Factory Authorized Dealer, where your satisfaction is 100 percent guaranteed.
Ask About Our HVAC Specials
Feel free to continue browsing our website for more information about our air conditioning specials and heating specials.
Call Blue Ridge Services for all your HVAC needs!
EMERGENCY SERVICE / HVAC REPAIRS
Blue Ridge Services takes pride in our fast response time when helping you with your emergency and repair needs. Our factory trained service technicians and diagnostic equipment enable us to perform adjustments or repairs when you need them.
In addition to repairing Carrier equipment, our skilled technicians can service all brands of HVAC equipment and systems. When Blue Ridge Services repairs your air conditioning equipment, you can be confident that all repairs are done correctly the first time.
In addition to repairing Carrier equipment, our skilled technicians can service all brands of HVAC equipment and systems. When Blue Ridge Services repairs your air conditioning equipment, you can be confident that all repairs are done correctly the first time.
PREVENTATIVE MAINTENANCE / SERVICE AGREEMENTS
To minimize future repair bills, consider a Service Agreement with Blue Ridge Services. Our trained technicians can provide you with a comprehensive plan to provide preventive and predictive maintenance to help you keep all your HVAC equipment up and running efficiently. With the cost of running your air conditioning system being a significant part of your monthly utility bill, it only makes sense – and saves you money – to maintain your air conditioner in peak operating condition.
Not ready to sign a service agreement – not a problem. Give us a call to schedule a tune-up of your HVAC system and one of friendly service technicians can help keep your home comfortable for your family. We recommend performing a tune-up twice a year to properly maintain your system and save you money on your monthly utility bill.
Not ready to sign a service agreement – not a problem. Give us a call to schedule a tune-up of your HVAC system and one of friendly service technicians can help keep your home comfortable for your family. We recommend performing a tune-up twice a year to properly maintain your system and save you money on your monthly utility bill.
HOME PERFORMANCE EVALUATION
Blue Ridge Services participates in the Home Performance Evaluation by ENERGY STAR. This national program from the United States Department of Energy and Environmental Protection Agency offers a comprehensive, whole-house approach to improving energy efficiency and comfort at home while helping to protect the environment. Let one of our trained service technicians provide this evaluation, helping you save money and protect the environment at the same time.
COMMERCIAL HVAC
At Blue Ridge Services our Commercial Department provides a full range of services to clients. From maintenance and repairs to new installations, let one of our trained service technicians maintain your HVAC equipment and help to maintain a productive work environment. In the design stage of your next facility, we can help you design the most efficient and cost-effective system for your needs.
FACTORY TRAINED TECHNICIANS
At Blue Ridge Services all of our technicians are trained and certified by the factory. But we do not stop there. We provide on-going in-house training to ensure superior customer service and that the job is done right the first time. Rest assured that when you invite a Blue Ridge Services Technician into your home, you will get a friendly member of our family to take care of your HVAC service needs.
24-HOUR SERVICE
Our friendly technicians are available 24 hours a day for your emergency service needs. Simply give Blue Ridge Services a call, day or night, and let one of our technicians help you with your problem. We are always here to assist you.
SCHEDULE AN HVAC APPOINTMENT
Learn more about our Charlottesville HVAC products and give us a call to schedule an appointment with one of our factory trained technicians. Need emergency...